BRMP® Foundation Certificate
This section offers a brief description of this course, its learning objectives, format, activities, intended audience and prerequisites.
Course Description
The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge for enabling the participants to establish Business Relationship Management Capability within the organization and maximize value for Internal and External Business partners (Customers).
Course Objectives and syllabus at a glance
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.
- Business Relationship Management as a Capability and a Role(Comprehension)
- The purpose of this unit is to help the candidate to define the concept of
Business Relationship Management, and to comprehend and explain the
concept of Business Relationship Management as a Discipline.
- The purpose of this unit is to help the candidate to define the concept of
- The Three key aspects of Business Relationship Management – Connector,
Orchestrator and Navigator - House of BRM
- The Four core BRM Disciplines – Demand Shaping, Exploring, Servicing and Value Harvesting
- The characteristics of the BRM role
- Tools and Techniques for analyzing and improving the Business Relationship Maturity
- What it means to perform and become a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services?
- Leverage Portfolio Management best practices and techniques to maximize realized business value
- Business Transition Management and the conditions for successful organizational change programs to minimize value leakage
- The BRM role in Service Management and alignment of services and service levels with business needs
- The principles, methods and practices of effective and persuasive communication.
Course Format
This is an instructor led classroom course that uses a combination of lectures, practical group discussions, group assignments and sample exam to provide the student with a foundation understanding of the essential aspects of Business Relationship Management and to prepare them for the Foundation Certificate in Business Relationship Management examination. The course culminates in an hour long, formal examination administered by an accredited Invigilator. The exam takes the form of a closed book, multiple choice examination comprising 50 questions lasting for Forty Minutes. The pass score is 50% (25 out of 50).
Some students may be entitled to additional time – your course director can give more details if required.
Prerequisites
While this course has no specific prerequisites, it is assumed that students will have a basic understanding of IT and IT concepts.
Business Relationship Management Institute (BRM Institute)
Incorporated as a nonprofit corporation in February 2013, Business Relationship Management Institute (BRM Institute) is the world’s premier membership, professional development, and official certification organization dedicated to building and maintaining Business Relationship Management (BRM) professional standards and serving the single global BRM community.
BRM Institute provides world-class professional membership and development programs to advance the art and discipline of business relationship management worldwide. Through BRM professional standards, organizations can grow their BRM capability and roles to drive business strategy, strengthen cross-functional collaboration, and champion a culture of creativity, innovation, and shared ownership across the enterprise. This transformation
results in holistic and innovative strategies created to deliver their intended business value results.
BRMP® and Business Relationship Management Professional® are trademarks of Business Relationship Management Institute, Inc.
“The Business Relationship Management Professional® training is delivered by Fox IT India, an APMG-International Accredited Training Organization (ATO) for BRMP®.”
Intended Audience
This course is Intended for IT managers, IT Leaders, Business Relationship Managers, Account Managers, Service Delivery Managers, Service Owners, Project Managers, Business Analyst, Product Owners, Solution Architects, External Service Providers.
Business Relationship Management practitioners involved in the strategy, design, and adoption of Business Relationship Management Capability and who require a deeper understanding BRM BOK (Business Relationship Management Body of Knowledge).
It offers a natural career development path for those who already hold the Professional Certifications in the domain of IT Service Management (ITIL®, ITIL® Intermediate or ITIL® Expert) IT Governance (COBIT®, Project Management (PMP or PRINCE 2, Scrum (Certified Scrum Master or Certified Product Owner) and Agile (Agile Foundation or Agile Certified Practitioner)
Business Relationship Management Professional (BRMP ®) Course Content
NOTE – The trainer will arrange the exact timing of morning, afternoon and lunch breaks.
Day – 1
|
||
Module(S)
|
Key Learning Outcomes for Delegates
|
Duration (Minutes)
|
BRM Overview |
|
150 Minutes (9:30 AM – 1:00 PM) |
Strategic Partnering |
|
210 Minutes (2:00 PM– 5:30 PM) |
Day – 2
|
||
Module(S)
|
Key Learning Outcomes for Delegates
|
Duration (Minutes)
|
Business IQ |
|
120 Minutes (9:30 AM – 11:30 AM) |
Portfolio Management |
|
120 Minutes (11:30 AM – 1:30 PM) |
Business Transition Management |
|
120 Minutes (2:30 PM – 5:00 PM) |
Day – 3
|
||
Module(S)
|
Key Learning Outcomes for Delegates
|
Duration (Minutes)
|
Provider Domain |
|
120 Minutes (9:30 AM– 11:30 AM) |
Powerful Communications |
|
120 Minutes (11:30 AM – 1:30 PM) |
Examination Preparation |
|
90 Minutes (2:30 PM – 4:00 PM) |
Actual Examination |
|
60 Minutes (4:00 PM – 5:00 PM) |