Managing People – The first step in the Management ladder

This course will help participants understand their role as Managers and the different aspects of their role – Planning, prioritizing, Communication, managing people, managing performance of their teams and team dynamics.

Workshop Takeaways

At the end of the course the participants would be able to appreciate their role as people managers. They would be able to Identify their own strengths and areas for development as they relate to the key areas of effective management. Further they will develop and implement individual learning action plans to accelerate their transitions into their role as managers.

This course is aimed at Individuals who have recently stepped into a People Management role or have been in the role of people manager for less than a year

  • Ice breaker, Setting expectations
  • Challenges and Opportunities as a Manager
  • Planning and Prioritization
  • Collaborative development model
  • Team Dynamics
    • Communication Style Assessment
    • Empathetic Communication
  • Managing business
    • Goal Setting and Managing Goals
    • Aligning to Business Activity
  • Managing People
    • Motivating, Coaching, Mentoring
    • Delegation
    • Disciplining
  • Managing Performance
    • Performance framework
    • Performance Reviews
    • Setting KRAs and Tasks
    • Enhancing Performance
  • Team Synergy
  • Self Analysis
  • Learning Summary and Feedback