Essentials of Performance Management

This course will help participants understand the Essentials of Performance Management in an Organization. It will take participants through a tour of the different components of Performance Management cycle, including Performance Planning, Performance Monitoring, Conducting Performance reviews, managing Performance problems, Post Performance Appraisal Action items, the various dos and don’ts of each and the linkage of Performance management to other HR functions.

Workshop Outline

  • Essentials of Performance Management
  • Performance Planning – Setting goals
  • Aligning to Business
  • Resource evaluation
  • Monitoring & Support
  • Conducting Reviews
  • Post Appraisal Actions
  • Managing Performance problems
  • Rewards & Recognition

Workshop Takeaways

• At the end of this course the participants will be able to appreciate understand the process of Performance Management in an Organization
• Have an understanding the essential elements of setting goals for their team members/ Units
• Have an understanding of how to conduct reviews for their team members and Units

• People Managers who have people reporting into them and are responsible for managing their performance
• HR Managers who manage Performance Management process in their organizations

Session – 1 (2 hours) :
• Introduction, Agenda, Expectations
• Understanding the Essentials of Performance Management – What is Performance Management and what it is not !
• Dependencies of Performance Management on other People function
• Performance Planning
Session – 2 (2 hours):
• Performance Planning continued : Aligning to Business
• Resource Evaluation : Understanding Performance vs Potential
• Monitoring and Support – Feedback, reviews, communications
• Exercise – Performance Planning
Session – 3 (2 hours)
• Conducting Appraisals : How to conduct Reviews
• The Do’s and Don’ts of conducting reviews
• Areas to focus on
• Managing Performance Problem
Session – 4 (2 hours)
• Post Appraisal Actions – Normalization
• Exercise
• Rewards, Recognitions and Benefits
• Summary and feedback