Training is an essential component and a critical enabler in an organization’s pursuit of quality. Motivated by this adage, QAI has always focused on facilitating global competitiveness in software and other knowledge intensive industries through a suite of on–site, public and customized training programs in software engineering and management. QAI has trained over 160000 working professionals across 30 countries in the areas of Quality, Innovation, Project and Programme Management, IT Service Management, Human Capability Management and Testing and Service Excellence among others. QAI Global Institute trainings are aimed at ‘learning by doing’ and equip participants to go back and implement what they learn on-the-job. Trainings whether instructor led or delivered online provide practical and ready-to-use inputs, and are aided by QAI’s access to state-of-the-art and state-of-practice research papers, tools, guides, manuals, videos, data, benchmarks, games, case studies, and exercises.