We offer the following instructor-led courses courses in Quality & Process Improvement

Balanced Scorecard
	Balanced Scorecard I
	Balanced Scorecard II
BPO
	HDI Support Center Manager Certification
	HDI Support Center Team Lead Certification
	Vendor Management Organizations Registered Coordinator Training (COPC® VMO)
	Certified BPO Operations Management (CBOM) Program
	HDI Support Center Director
	COPC® Certified Registered Coordinator Training (Offered in India Only)
	Minitab Training COPC–2000® Standard Overview (Offered in India Only)
Business Analysis
	Certified Software Business Analyst Preparatory Program
Metrics & Statistical Management
	Software Metrics
	Metrics Based Management
	Implementing Metrics Program
	Using Measurement For Improving Quality, Productivity and Customer Satisfaction
	Statistical Techniques for Software Process Management
	Quantitative Process Management
Others
	Automotive Spice & CMMI
	CIAC Certified Operations Manager
	COPC® for Customer Service Providers
	Overview to CMMI SVC Training
	Agile with PRINCE2
	Introduction to Lean
	Introduction to Lean Six Sigma
	Software Estimation using FPA
	Lean for Services : Practitioner Certificate Workshop
	Software Estimation
	Manager''s Solutions Workshop
	TesTrek Symposium 2010
	2010 Southland Technology Conference
	SEISM Authorized Services Supplement for CMMI® Version 1.2
	Lean Awareness - One Day Workshop
	Cosmic FFP (2 days)
	ISO 9001:2008
	Six Sigma Black Belt Certification – Phase 1
	Six Sigma Black Belt Certification – Phase 2
	Six Sigma Black Belt Certification – Phase 3
	Six Sigma Black Belt Certification – Phase 4
	MS Office 2000
	Conference: Business Transformation through Agile
	Certified Software Business Analyst (CSBA) Preparatory Program
	An Introduction to AGILE methodology
	Internal Quality Auditor
	QC Tools using Minitab
	Requirement Management
	Structured Methods of Software Testing
Process Improvement
	Demystifying High Maturity – The Statistical Way
	CMMI ® Awareness
	Overview to ISO 9001 : 2000
	Certified ScrumMaster Course
	DSDM Attern Awareness
	CMMI® SVC
	Introduction to CMMI®
	DSDM Attern Practitioner
	Overview to CMMI®
	SEISMs Authorized Course on Introduction to CMMI®
	CMMI® Implementation
Six Sigma
	Six Sigma Green Belt Training
	Software Six Sigma
	Six Sigma Yellow Belt
	Six Sigma Black Belt Training
	Lean Six Sigma Awareness
	Six Sigma Champions Training
	Six Sigma Train the Trainer
	High Performance Management Techniques Training using Six Sigma
Software Quality
	Overview to Agile Methodology
	Boot Camp for Software Quality
	Software Quality Bootcamp
	Fundamentals of Software Quality
	Quality Management
	Defect Prevention
	2-Day Certified Software Quality Analyst (CSQA) Prep Course - Chicago Chapter Hosted