Workshop Duration

A Two-Days Workshop

Workshop Overview

This course addresses the challenges of managing and improving Quality Assurance and Testing within an organization. Approaches are presented for organizing the test team's roles and responsibilities, defining the structure of the testing process, documentation, and environment, evaluating risks, and measuring the testing effort. This course also covers the essential skills for effective communication, building relationships, influencing others, and achieving a high performing and continuously learning testing team.

Workshop Benefits

This workshop will present techniques so you can:
   Review the Software Development Testing Life Cycle (SDLC)
   Distinguish between leadership and management
   Understand and conduct risk analysis
   Organize the test environment
   Learn the documentation structure of the test effort
   Measure the test effort
   Organize the project team: roles and responsibilities of members, staff selection and training
   Realize the methods and activities that will contribute to continuous learning

Workshop Content

Section 1 Process Overview
   Review SDLC and role of testing - Scope of work of Test Lead, QA Manager
Section 2 Leadership and Management Concepts
   Leadership vs. Management in SDLC - Infl uential management styles - Building effective relationships - Maintaining effective communications - Justifying resources (ROI) - Maintaining high performance teams
Section 3 Risk Analysis
   Estimating contributing risk factors in testing - Scope of risk: projectwide & component basis
Section 4 Test Environment
   Defi nition and organization - Technical requirements - Confi guration management - Change management - Test tools - Technical problem management
Section 5 Testing Strategy and Documentation Structure
   Documentation structure of the test effort - Addresses document points to be met - Stakeholder identifi cation - Communication - Management
Section 6 Metrics and Measurement
   What and why are we measuring? - Relation to testing, development and management
Section 7 Test Team Organization
   Roles and responsibilities of team members - Staff selection & training - Team organization as it relates to test strategy, risk assessment and leadership concepts
Section 8 Continuous Learning: Building on Your Successes
   Methods and activities that contribute to continuous learning - Building infl uence as leader and improvement of test process - Lessons learned from evaluation of project plan, test report, staff performance and customer surveys - Guidelines for professional and process improvement reviewed

Who Should Attend

   Test/Quality Leads
   Test/Quality Managers
   Quality Executives

The October 8-9, 2009 Essentials of Leadership of Testing will be held at the following location:
DePaul University OHare Campus
3166 S. River Road
Desplaines, IL 60018
 
To register for the class click here